Partial resolution of issue with email server: We have switched to a different email server while our hosting service is fixing an issue with its system. Mail sent while we did not have email service is queued, and will be delivered when the hosting service implements a fix and we switch back to their email server (which may take several days).
Frequently asked questions
Login problems
1. I have forgotten my password. What should I do?
2. I entered my email address and password on the login page and got the message "These credentials do not match our records."
3. You say I am permitted to have only one account, but I was previously an applicant and now I am going to be a recommender and a recruiter. Don't I need one account for each role?
4. I have forgotten my password and no longer have access to the email address associated with my account. What should I do?
If you have a gmail address in your profile, or an address in the "Other email address" field, you can have a password-reset message sent to either of those addresses. Simply click "Forgot your password?" on the login page and enter one of the addresses in your profile.
If you have forgotten your password, no longer have access to the primary email address associated with your account, and have no other address in your profile, then click the appropriate link below.
5. I have requested a password-reset message, but have not received one.
The message was sent. It may have wound up in your spam/junk folder. If you cannot find it, add econjobmarket.org to the "white list" in your mailer and try again. (The "white list" is the list of trusted addresses from which you can receive messages. To find out how to add an address to that list, google "[your mailer name] whitelist" (without the quotation marks), where [your mailer name] is the name of your mailer --- for example, gmail.)
We take all possible measures to reduce the chance that messages sent by our server are classified as spam. However, some systems may still classify them as spam. If you cannot find any message from us in any folder, even after you add econjobmarket.org to your mailer's "white list", ask a person who administers your mail server to tell you where messages from econjobmarket.org to you are going,
Registration problems
1. I haven't received a confirmation message. What should I do?
The message was sent. It may have wound up in your spam/junk folder. If you cannot find it, add econjobmarket.org to the "white list" in your mailer and try again. (The "white list" is the list of trusted addresses from which you can receive messages. To find out how to add an address to that list, google "
If you entered your address correctly, please click "Forgot your password?" on the login page and watch for the confirmation message you will be sent.
We take all possible measures to reduce the chance that messages sent by our server are classified as spam. However, some systems may still classify them as spam. If you cannot find any message from us in any folder, even after you add econjobmarket.org to your mailer's "white list", ask a person who administers your mail server to tell you where messages from econjobmarket.org to you are going,