Support questions (registration problems)

1. I haven't received a confirmation message. What should I do?

The message was sent. It may have wound up in your spam folder. Or you may have entered your email address incorrectly on the registration form.

If you entered your address correctly, please click "Forgot your password?" on the login page and watch for the confirmation message you will be sent.

We take all possible measures to reduce the chance that messages sent by our server are classified as spam. However, some systems may still classify them as spam, so please check your spam folder for messages from us. If you cannot find any message from us in any folder, ask a person who administers your mail server to tell you where messages from econjobmarket.org to you are going,

2. You say I am permitted to have only one account, but I was previously an applicant and now I am going to be a recommender and a recruiter. Don't I need one account for each role?

No. Each person has a single account; each account can have multiple roles (applicant, recommender, recruiter, proxy). When an applicant submits a request for you as a recommender and that request is approved, you will be assigned a recommender role. You do not need to take any action until that happens. Regarding a recruiter role, a manager of the EJM account for your department can add you. Do not create a duplicate account!

If your question is different from the ones listed above, click on the appropriate link below.

  • If you have an account or think you may have one, but have forgotten the password and have access to one of the email addresses in the account, click here. (If you are not sure of the address currently in your account, please use this form to check.)
  • If you have an account or think you may have one, but have forgotten the password and no longer have access to any of the email addresses in the account, click here.
  • If you are unable to register because an account with your name exists and you are sure that the account is not yours, click here.
  • If you have a different problem, click here.